Our Service Guarantees

At Copper State Junk Removal & Hauling, we're not just in the junk removal business—we’re in the people business. That means doing the job right, treating you with respect, and standing behind every service we provide. Here’s what you can expect from us every time:

Your experience matters. From your first message to the final sweep-up, we aim to exceed expectations.

• Friendly, Professional Crew: We show up with a smile, ready to get to work.

• Respect for You and Your Property: We treat your home or business like it’s our own—no scuffed walls, no debris left behind.

• We Make It Right: If something’s not right, let us know. We’ll do everything we can to fix it.

We’re committed to delivering top-notch service every time—whether it’s a single item or a full property cleanout.

We know your time is valuable—and we take that seriously.

• 2-Hour Arrival Windows: You'll know when to expect us—and we’ll stick to it.

• Running Late? You Save:

  • If we’re less than 30 minutes late, you get 5% off your total bill.

  • If we’re more than 30 minutes late, that’s 10% off, no questions asked.

Note: This guarantee excludes same-day appointments and customer-requested schedule changes.

No surprises. No hidden fees. Just clear, fair pricing based on how much space your junk takes up in our trailer.

• Free Estimates: We’ll assess your items through photos or in person and give you a written quote—no obligation.

• Pay Less if It Takes Less: If your junk ends up taking less room than quoted, you pay less.

• Need to Add More? That’s okay—but we’ll update the quote to reflect the extra volume.

Our pricing includes labor, loading, transportation, and disposal. What we quote is what you pay—plain and simple.

We’re not just hauling stuff—we’re helping reduce waste in Northern Arizona.

• Reuse First: We sort every load for items that can be donated, rehomed, or recycled.

• Donation Partners: We work with local charities and reuse centers to keep usable items out of the landfill.

• Our Goal: Divert as much as possible from the dump—including your stuff.

While we can’t guarantee donation acceptance, we do everything we can to give your items a second life.

We’re not just locally owned—we’re locally trusted. As a BBB-accredited business, we’re committed to honest service, ethical practices, and standing behind every job we do.

From honest pricing to eco-friendly practices, we do junk removal right.